Customer Service

Our Guarantee: All our products have a liftime FRAME guarantee, with normal use. We cannot guarantee our covers for life. However, we do offer replacement covers for most items. Just call or email our plant. Your satisfaction is very important to us.

ORDER SECURITY: Orders places on our site are encrypted, so you are assured your transactions are protected.

QUESTIONS REGARDING YOUR ORDER: Please give us a call if you have questions about your order. from 8:00 am to 5:00 pm Monday through Friday or email our plant.

HOW TO RETURN MERCHANDISE

When returning merchandise - please follow these easy steps:

  1. Complete the return form.
  2. Enclose the return form and any other related correspondence with the items you are returning.
  3. Repack item(s) in original packaging if possible.
  4. Use the return label provided.
  5. Return your item via insured mail or UPS and save receipt for your records.
  6. Your credit card will be credited for the amount of your order less shipping charges.

 

 

 

 

PO Box 435
Elizabeth City, NC 27907
Phone:
Fax:

Email
Mail List
Legal Stuff
We accept major credit card orders online or via our toll free number!

International Orders
please see
order info.

 

 

 

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